Terms and Conditions
Effective Date: 01-07-2025
Welcome to ZsMalik Team. These Terms and Conditions govern your use of our services, website, products, and any associated platforms (such as social media channels). By accessing or purchasing from us, you agree to comply with the following terms.
1. Company Overview
ZsMalik Team is a mobile equipment and tools company committed to offering high-quality tools for mobile repairing, from basic to advanced levels. We import genuine products from trusted international brands, primarily from China, and distribute them across India.
2. Products & Services
We provide a wide range of mobile repairing tools and equipment, including but not limited to:
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Brands: Sunshine, Mechanic, Qianli, Quick, Kaisi, Amaoe, B&R, Relife, Martview, GSM Source, M-Tringle, Fonekong, Yihua, Bluel, Fluke, etc.
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Complete setup assistance for mobile repairing shops or service centres.
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Institutional supply and support for mobile repairing institutes.
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Customer support and product guidance post-purchase.
3. Ordering & Bulk Inquiries
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Orders can be placed through direct contact or by email at zsmalikteam@gmail.com.
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For bulk purchases, quotations will be provided upon request.
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All orders are subject to availability and confirmation.
4. Product Quality
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We believe in offering only genuine, original, and branded products.
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We take every effort to ensure products are quality-checked before delivery.
5. Payment Terms
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All payments must be completed before the dispatch of products unless agreed otherwise.
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We accept various modes of payment as per client convenience.
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Prices are subject to change without prior notice due to currency fluctuations or manufacturer pricing.
6. Shipping & Delivery
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Products are shipped across India.
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Delivery timelines may vary depending on location and courier availability.
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ZsMalik Team is not responsible for delays caused by third-party logistics or unforeseen circumstances.
7. Return & Replacement Policy
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Returns are accepted only for damaged, defective, or wrongly delivered products.
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Return requests must be raised within 3 days of delivery, along with proper unboxing proof.
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Replacements are subject to product availability.
8. Warranty Disclaimer
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Most tools are covered under brand warranties. ZsMalik Team will assist in warranty claims wherever applicable.
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For tools without manufacturer warranty, support will be provided on a best-effort basis.
9. Customer Support
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We offer complete technical guidance to customers who require assistance in understanding tool usage.
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Support is also extended to institutes and individuals planning to set up their mobile service centres.
10. Institute & Training Tie-ups
11. Limitation of Liability
ZsMalik Team shall not be held liable for:
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Any direct or indirect damage resulting from the misuse of tools.
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Losses arising from unauthorized use or reselling of products.
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Errors or omissions on our website or social media.
12. Social Media & Communication
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We are active on social media to keep our users updated on the latest products and offers.
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All official updates, product information, and communication should be verified from our official accounts.
13. Privacy Policy
Your personal information shared with us (via email, orders, or communication) will be kept confidential and used strictly for order processing and communication purposes. For detailed information, please refer to our Privacy Policy.
14. Modification of Terms
ZsMalik Team reserves the right to update or modify these terms at any time. It is your responsibility to review this page periodically.
15. Contact Us
For any queries, support, or bulk quotations, contact us at:
???? zsmalikteam@gmail.com
